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Bark

Bark

www.bark.us
What is your customer experience with Bark?

Bark Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Bark has 1.1 star rating based on 4 customer reviews and consumers are mostly dissatisfied.

Positive Feedback

Customers note the device can be a good phone for children and the location feature is useful.

Negative Feedback / Risk Areas

  • Frequent Bark customer complaints cite poor customer service and no phone support.
  • Billing and unauthorized charges with slow or partial refunds frustrate users.
  • Technical setup issues with Bark Home and watches create return and subscription headaches.

Key Takeaways for Future Customers

  • Read Bark reviews before buying and expect to manage refunds and billing disputes.
  • Be prepared for limited live support; confirm router compatibility and setup needs first.
  • Consider alternatives or a simple phone plan instead of a membership with this service.
View full overview ›

Media from reviews

Bark - Defective watch
Bark - Dishonest CompanyBark - Dishonest Company - Image 2Bark - Dishonest Company - Image 3Bark - Dishonest Company - Image 4
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Show reviews that mention
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Daphanie Qck
map-marker Grand Blanc, Michigan

Needed for a handicapped individual. Signed up, Cancelled same day

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Handicapped individual I am guardian for, I was looking into tracking apps. I signed up for a trial, Billed 99.00 Deleted and cancelled within two hours since I have IOS and he has Android Impossible to set up.

I have reached out with no avail. Bank was only given 9 numbers of the phone number.

Cannot contact. Next is BBB

View full review

User's recommendation: Avoid at all costs

Audrielle Tfo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atwater, Ohio

Annoyed with service

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They shut you out of app if not paid immediately. If you paid for a full month but its late they will give you a discount the next month but still charge your account for original price.

Customer service is terrible. If his phone locks itself I cant get it unlocked without calling them. Its been more of a hassle buying this phone than anything. Way more expensive than any metro plan for half of the service.

Literally everything they provide you could do on your childs smartphone. Literally a waste of time and money

View full review
Loss:
$100
Pros:
  • Location
Cons:
  • Clunking system
  • Always an issue
  • Payments are more than stated

Preferred solution: Full refund

User's recommendation: Don't waste your time or money. Get them a phone and you set it up for them. You'll have to do the same for this phone anyways. It'll be a lot cheaper and less of a headache

Anonymous
map-marker Woking, Surrey

Unauthorised charges

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I decided to stop using their service and i send them an email to inform them. They continued to charge me for many months without to send me any invoice and unfortunately without to notice it.

When i found out what they were doing i blocked my bank payments to them and i asked them a full refund.

They gave me a partial refund and they even dont answer to my emails. Be carefull having any cooperation with bark as you may unauthorised charged continuously from them.

View full review
brian n Ghb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective watch

Bark - Defective watch

This is a dishonest company. I would buy from them.

They offer no customer phone support. They only reply with emails and are repeated over and over like a email bot. There is a hardware issue with the bark watch and they keep giving me a round around. They wont replace the watch or refund my money.

We have never gotten the watch set up because of technical issues with the watch or company.

This is a scam company. Buyers beware.

View full review

User's recommendation: Do not buy. Buyers beware!

Michael E Ney

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lower Than 1

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I tried. I do not have a doctorate in computer networking.

I ordered their Bark Home, a little device that connects to the router. Got that working finally, but my son can no longer get on his homeschool websites. Looking for a phone number for tech support, there are none! Then you find out this company not even an American company, they are in London.

Canceling.

The important thing to remember before signing up, try calling them. No number, no business with me.

View full review

User's recommendation: Find another program that is American, and has a phone number to call, because you'll need it.

Anonymous
map-marker Chicago, Illinois

Cant speak to anyone

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Just trying to set this up was a nightmare. They dump an android in your lap with zero customer support while needing to link accounts that won't allow you as you don't have permission. Absolutely horrid experience so far, and I've had it for an hour

View full review
Joseph R Ybi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return. I can't connect Bark Home to my computer.

I can't connect your product to my computer. Please don't put me through an endless chat.

I've already tried that. Just tell me the mailing address so I can return the Bark Home and get a refund.

The issue is that all the spaces on my router are taken up.

View full review

User's recommendation: Make sure you have at least one router space available to hook up the Bark product before you make a purchase.

Anonymous
map-marker Salisbury, North Carolina

This phone is agervating

DMyself and my husband has tried to set this phone up for two days and its impossible cant reach out to anyone to get assistants Im just over it now trying to figure out how to return it omg just a waste of energy no communication from anyone no number nothing

View full review

User's recommendation: Don’t waste your time

Anthony B Koy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dishonest Company

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Bark - Dishonest Company
Bark - Dishonest Company - Image 2
Bark - Dishonest Company - Image 3
Bark - Dishonest Company - Image 4
Original review updated Apr 06, 2023

Bark Technologies illegally made a fraudulent unauthorized charge. The images they sent stating damages were not accurate nor from pictures of the phone returned.

The sequence of the images were obviously pulled from a library they have on file because not one of the 3 photos were in sequential order. Way too large of a gap, like the photos were selected from a library. They refuse to send a photo showing one screen with all three scratches they are claiming. There is no US based customer service number to call.

It's a company out of the US with a Country code of +020. US residents have every right to know what they are dealing with. Look at the attached image especially the first one. If I took pictures of something, the pictures of that item would be in a sequential order.

The money is not a big deal, don't even care about it. It's the principals behind this company falsifying images just to collect revenue.

View full review
Loss:
$59
Pros:
  • Great phone for children
Cons:
  • Dishonest company regarding returns and unauthorized charges

Preferred solution: Full refund

User's recommendation: Do not use this product

3 comments
Angela M Wdh

I'm losing money because I don't have access to my mail. What are the difficulties you have to help?

Angela M Wdh

I do not recommend anyone to have a Google account

Angela M Wdh

I do not recommend anyone to have a Google account because there is no service. My email that I want to restore has a password: angelhair110gmail.com. I do not recommend anyone to have a Google account

View more comments (2)
Shay L Nmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No customer service contact

You get a bark phone with no real help in setting it up. Not worth buying. No contact phone number, just email and hope for a reply

View full review
Loss:
$60
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Don’t buy

1 comment
Guest

I am having the same trouble with Bark.us They do not want to talk and help you. There is NO customer service.

NO phone number. Just send them the money

Anonymous
map-marker Goldsboro, North Carolina

I am extremely disappointed in this app. Someone removed the app from my daughters phone without my permission

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I had the bark app for a reason to monitor my daughters social media and phone. She was taken by her father on November 11 and thats I I tracked her. After that I got a notification my account has been removed from her app on he phone and bark will not refund me my money and my access to my daughters phone was lost.

View full review

User's recommendation: I do not recommend

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